Code Of Conduct


Language Pal has an obligation to conduct its business in accordance with all applicable rules, regulations and laws. We are committed to helping all Users act in a way that preserves trust and respect. This Code is meant as a guide to using our Site appropriately must be followed at all times. Breaches of this Code are handled according to our Violations Policy will result in disciplinary action, up to, and including, account termination.

Any questions regarding this Code should be addressed to Language Pal where we can provide you with additional information regarding the correct procedure(s) to follow, and address any concerns you may have. By clicking on the accept button below, you agree to make the following declarations.


Personal Behaviour

  • I will act ethically and with integrity.
  • I will comply with all of Language Pal’s policies.
  • I will respect the rights of all Users.
  • I will not abuse confidential information, or participate in any other illegal practice.
  • I will have regard for Users' interests, rights and safety.
  • I will not harass, bully or discriminate.
  • I will not falsify my own or any other identity and I will provide true and correct information.
  • I will not seek to communicate or receive payments off-site.
  • I will not agree to do work I am not capable of doing.
  • I will not request the upfront release of Milestone Payments before I have delivered work.


  • I am responsible for the content I post on Language Pal.
  • I will not post content that infringes upon any copyright or other intellectual property rights.
  • I will not post content that violates any law or regulation.
  • I will not post content that is defamatory.
  • I will not post content that is obscene or contains child pornography.
  • I will not post content that includes incomplete, false or inaccurate information about any person, product, or service.
  • I will not post content that contains any viruses or programming routines intended to damage any system.
  • I will not post content that creates liability for Language Pal or harms its business operations or reputation.


  • I will respect confidentiality and privacy.
  • I will not disclose information or documents I have acquired, other than as required by law or where authorization is given by Language Pal.


  • I will not ask other Language Pal users for their private contact details and will communicate with them only through official website features.


  • I will not engage in fraud.
  • I will not create multiple accounts.
  • I will not use the Site to illegally transfer funds.
  • I will not use the Site to generate false feedback about any person, product, or service.


  • I will avoid exaggeration, derogatory remarks, and inappropriate references.
  • I will not engage in personal attacks, negative or other unfair criticism, and any unprofessional conduct.


  • I will not spam or advertise my website or service unless otherwise allowed.


  • I shall interpret truly and faithfully what is uttered, without adding, omitting or changing anything; in exceptional circumstances a summary may be given if requested.
  • I shall ensure that they understand the relevant procedures of the professional context in which they are working, including any special terminology.
  • Where the Interpreters lack of relevant background knowledge is such as to impair significantly his or her ability to carry out the commission of work, he or she shall inform all relevant parties and withdraw.
  • I shall disclose any difficulties encountered with dialects or technical terms and, if these cannot be satisfactorily remedied, withdraw from the commission of work.
  • I shall not interrupt, pause or intervene except
    • to ask for clarification.
    • to point out that one party may not have understood something which the interpreter has good reason to believe has been assumed by the other party.
    • to alert the parties to a possible missed cultural reference or inference.
    • to signal a condition or factor which might impair the interpreting process (such as inadequate seating, poor sight-lines or audibility, inadequate breaks etc.).
  • I shall not delegate work, nor accept delegated work.