Welcome to http://www.language-pal.net (hereinafter referred to as the “website” or “site” or “we” or “us”). The websiteis offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of our website constitutes your agreement to all such Terms. Our website is owned and operated by Language Pal with its office located at 8 Britannia Crescent, Huddersfield, West Yorkshire, HD2 2ST, England, United Kingdom. http://www.language-pal.net is an online platform that enables purchasers of interpreting and translation services (hereinafter referred to as “Client”) to post jobs, search for, enter into and manage transactions with providers of interpretation and translation services (hereinafter referred to as “Interpreter”). The Clients and Interpreter shall collectively be referred to as Users (also referred to as “You” or “Your”). By using the Site, you agree to comply with and be legally bound by the terms and conditions of these Terms of Service ("Terms"). These Terms govern your access to and use of the Site and Services and all Collective Content, and constitute a binding legal agreement between you and us. Please read carefully these Terms and our Privacy Policy, which may be found at http://www.language-pal.net (link to privacy policy), and which is incorporated by reference into these Terms. If you do not agree to these Terms, you have no right to obtain information from or otherwise continue using the Site. Failure to use the Site in accordance with these Terms may subject you to civil and criminal penalties. The use of this Website constitutes your consent to, and agreement to, abide by the most current version of these terms and conditions (the "Terms"). We may at any time revise these terms and conditions by updating the Terms. You agree to be bound by subsequent revisions and agree to review the Terms periodically for changes to the terms and conditions. The most up to date version of the Terms will always be available for your review under the "Terms of Use" link that appears at the bottom of the Website. This website reserves the right to recover the cost of services, collection charges and solicitors’ fees from persons using the Site fraudulently. This website reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

PLEASE READ THESE TERMS OF USE AND CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS AND EXCLUSIONS, AND A CLAUSE THAT GOVERNS THE JURISDICTION AND VENUE OF DISPUTES. IN USING THIS WEBSITE YOU ARE DEEMED TO HAVE READ AND AGREED TO THE FOLLOWING TERMS AND CONDITIONS SET FORTH HEREIN. ANY INCIDENTAL DOCUMENTS AND LINKS MENTIONED SHALL BE CONSIDERED TO BE ACCEPTED JOINTLY WITH THESE TERMS. YOU AGREE TO USE THE WEBSITE ONLY IN STRICT INTERPRETATION AND ACCEPTANCE OF THESE TERMS AND ANY ACTIONS OR COMMITMENTS MADE WITHOUT REGARD TO THESE TERMS SHALL BE AT YOUR OWN RISK. THESE TERMS AND CONDITIONS FORM PART OF THE AGREEMENT BETWEEN THE USERS AND US. BY ACCESSING THIS WEBSITE, AND/OR UNDERTAKING TO PERFORM A SERVICE BY US INDICATES YOUR UNDERSTANDING, AGREEMENT TO AND ACCEPTANCE, OF THE DISCLAIMER NOTICE AND THE FULL TERMS AND CONDITIONS CONTAINED HEREIN.

1.DEFINITIONS AND INTERPRETATION:

• I.1."Agreement" means the terms and conditions as detailed herein including all Exhibits, privacy policy, other policies mentioned on the website and will include the references to this agreement as amended, negated, supplemented, varied or replaced from time to time
• I.2.http://www.language-pal.net is an online platform that enables purchasers of interpreting and translation services (hereinafter referred to as “Client”) to post jobs, search for, enter into and manage transactions with providers of interpretation and translation services (hereinafter referred to as “Interpreter”).
• I.3. “Account” means the accounts created by the Interpreters on our website in order to use the Services provided by us and require information such as name, email address, password, contact number etc.
• I.4.“Content” means text, graphics, images, music, audio, video, information or other materials.
• I.5.“User content” means all Content that a user posts, uploads, publishes, submits or transmits to be made available through our website.
• I.6.“Translation” means set of processes to render source language content into target language content in written form
• I.7.“Interpreting” means render spoken or signed information from one language to another language in oral or signed form
• I.8.“Source language” means language of the source language content
• I.9.“Source text” means content in written form to be translated
• I.10.“Source word” means a word of the language content to be translated
• I.11.“Target language” means language into which is source language content is to be translated
• I.12.“Target text” means content in written form, which is translated into the target language
• I.13.“Target word” means a word of the language content, which is translated into the target language
• I.14.“SNS” means Social Networking Site such as Facebook, Twitter etc.
• I.15.The official language of these terms shall be English.
• I.16.The headings and sub-headings are merely for convenience purpose and shall not be used for interpretation.

2.ELIGIBILITY OF MEMBERSHIP:

• 2.1.Use of the Site is available only to persons who can form legally binding contracts under applicable law. If you are a minor i.e. under the age of 18 years then you are not allowed to use the website.
• 2.2.Our website reserves the right to terminate your membership and refuse to provide you with access to the Site if we discover that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by us for any reason whatsoever.

3.REGISTRATION:

• 3.1.It is mandatory for the Interpreters to register on the website if they wish to avail the services provided on the website.
• 3.2.In order to provide services through our platform you shall be required to create an account with us. In order to create an account you shall click on the relevant link and enter the information as asked therein such as your name. contact information, location, country, language, etc.
• 3.3.If you choose to register with us directly then you must register for an account with us (an "Account"). You can register with us either as a “Technical” or as a “Customer” and in each case you shall provide certain personal information such as name, email address, password, contact number, etc.
• 3.4.You represent and warrant that all required registration information you submit is truthful and accurate, and you will maintain the accuracy of such information. You are responsible for maintaining the confidentiality of your Account login information and are fully responsible for all activities that occur under your Account. You agree to immediately notify us of any unauthorised use, or suspected unauthorised use of your Account or any other breach of security. The website cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements. You must not share your password or other access credentials with any other person or entity that is not authorised to access your account. Without limiting the foregoing, you are solely responsible for any activities or actions that occur under your website account access credentials. We encourage you to use a “strong” password (a password that includes a combination of upper and lower case letters, numbers, and symbols) with your account. We cannot and will not be liable for any loss or damage arising from your failure to comply with any of the above.
• 3.5.You agree to provide and maintain accurate, current and complete information about your Account. Without limiting the foregoing, in the event you change any of your personal information as mentioned above in this Agreement, you will update your Account information promptly.
• 3.6.When creating an Account, don’t:
• 3.6.1.Provide any false personal information to us (including without limitation a false username) or create any Account for anyone other than yourself without such other person’s permission;
• 3.6.2.Use a username that is the name of another person with the intent to impersonate that person;
• 3.6.3.Use a username that is subject to rights of another person without appropriate authorization; or
• 3.6.4.Use a username that is offensive, vulgar or obscene or otherwise in bad taste.
• 3.7.We reserve the right to suspend or terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, false or misleading or to reclaim any username that you create through the Service that violates our Terms. If you have reason to believe that your Account is no longer secure, then you must immediately notify us at admin@language-pal.net (email address).
• 3.8.You may not transfer or sell your http://www.language-pal.net (name of the website) account and User ID to another party. If you are registering as a business entity, you personally guarantee that you have the authority to bind the entity to this Agreement.
• 3.9.Our Services are not available to temporarily or indefinitely suspended members. Our website reserves the right, in its sole discretion, to cancel unconfirmed or inactive accounts. Our website reserves the right to refuse service to anyone, for any reason, at any time.
• 3.10.One individual/entity can own only one account in his/her name.
• 3.11.You agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes. In addition, you must abide by our website’s policies as stated in the Agreement and the website policy documents published on the Website as well as all other operating rules, policies and procedures that may be published from time to time on the Website by Company.

4.SERVICES

• 4.1.The Interpreter is supposed to provide its quote by placing its Bid on a submitted Project by the client and if the Project is awarded to the Interpreter then it shall devote such of its time, attention and abilities as may be necessary for the proper performance of its duties under this Agreement and at such locations as are set out in the Job Confirmation. The Interpreter shall at all times make all reasonable endeavours to be contactable via mobile device on any day when the Interpreter is engaged to provide Services, other than at such times that Services are being performed by the Interpreter. The job description shall clearly mention the type of service the Client wishes to avail including but not limited to Audio interpretation and Video Interpretation.

4.2.The Interpreter warrants and undertakes to Language Pal that:

• a)it shall discharge all of its obligations under this Agreement in a timely, prompt and diligent manner and with all reasonable due care, skill and diligence and, without limiting the generality of the foregoing, in accordance with good industry practice which for the purposes of this Agreement shall mean the exercise of that degree of skill, diligence and foresight which would reasonably and ordinarily be expected from a skilled and experienced Interpreter seeking in good faith to comply with its contractual obligations (including any Assignment specific obligations as set out in the Job Confirmation), complying with all applicable laws and relevant legislation and engaged in the same type of undertaking and under the same or similar circumstances or conditions ("Applicable Law");
• b)it has full capacity, capability and authority (including all necessary licences, consents, security clearance checks (and, where applicable, any visa requirements) to perform this Agreement, and once executed this Agreement will constitute a legal, valid and binding obligation on it and it is not party to any agreement or arrangement which may prevent or hinder the proper performance and discharge of its obligations under this Agreement;
• c)it will cooperate with Language Pal in all matters relating to each Assignment as detailed in the Job Confirmation. d)The Interpreter shall provide the Services to the Clients of Language Pal in accordance with the terms of this Agreement. The parties acknowledge that the Interpreter may not utilise any other individual or organisation in place of the Interpreter for these purposes.

5.PAYMENTS FOR SERVICES

• 5.1.The website shall deduct its platform administration fee from the total amount that the Interpreter has quoted to the Client. The Demand Lead Tariff for the same is attached as “Annexure A” to the present Agreement.
• 5.2.Once the Client pays the fees for the services through our registered payment gateways, the website shall deduct its commission and transmit the remaining amount into the account of the Interpreter within 30 days from the date of receipt of the payment from the Client.
• 5.3.Our website uses third party payment providers to receive payments for Services from users. We are not responsible for delays or erroneous transaction execution or cancellation of orders due to payment issues.
• 5.4.We take utmost care to work with 3rd party payment providers, but do not control their systems, processes, technology and work flows, hence cannot be held responsible for any fault at the end of payment providers.
• 5.5.Our website reserves the right to recover the cost of goods, collection charges and lawyers' fees from persons using the Site fraudulently. We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful act or acts or omissions in breach of these terms and conditions.
• 5.6.We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

6.NON-SOLICITATION

• The Interpreter covenants that it shall not without the prior written consent of Language Pal during the period of 6 months following the date of expiry or termination of this Agreement ("Termination Date") either directly or indirectly on its own behalf or on behalf of any person: solicit, or accept, or facilitate the acceptance of, or deal with the custom of any person, firm or company with whom the Interpreter has dealt in the 6 months prior to the Termination Date in respect of goods and/or services of a type which in that period were either supplied by Language Pal or any, or where the Interpreter should reasonably have been aware that Language Pal was in the process of negotiating to supply to the person or persons in question.

7.ETHICAL BEHAVIOUR

• Definitions for the purpose of this clause 7: 7.1."Inducement" shall mean (i) any payment, gift, consideration, benefit or advantage of any kind, which is (or is agreed to be) offered, promised, given, authorised, requested, accepted or agreed, whether directly or indirectly (through one or more intermediaries) which could act as an inducement or reward, for any form of improper conduct by any person in connection with their official, public, fiduciary, employment or business role, duties or functions; and/or (ii) anything that would amount to an offence of bribery or corruption under Applicable Law; and/or (iii) any Facilitation Payment and "Induce", "Induced", "Inducing" and other variants of "Inducement" shall be construed accordingly.
• 7.2."Public Official" shall mean any person holding a legislative, administrative or judicial position of any kind, whether appointed or elected, including any person employed by or acting on behalf of a public agency, body or state-owned enterprise, a public international organisation (as defined in the UK Bribery Act 2010 and/or any other Applicable Law) or a political party or organisation, or a candidate for any such office.
• 7.3.The parties shall not, and each party shall ensure that its respective affiliates and personnel shall not induce or do or agree to do any other act, failure to act or thing in connection with the provision of the Services or any other agreement between the Interpreter in providing the Services to Language Pal and any member(s) of Language Pal, including the performance or award of any such agreement, that contravenes any Applicable Law or requirement of a regulatory authority relating to anti-bribery and corruption or anti-money laundering, including:
  • (a)the UK Bribery Act 2010 (and/or the laws and legislation it repeals), the Proceeds of Crime Act 2002, the Theft Act 1968, the Fraud Act 2006 and the Companies Act 2006;
  • (b)in the case of a public official, any Applicable Law applicable to the public official in his capacity as such; and
  • (c)the principles described in the Convention on Combating Bribery of Foreign Public Officials in International Business Transactions, signed in Paris on 17 December 1997, which entered into force on 15 February 1999, and the commentaries to it (as amended and/or added to from time to time).
• 7.4.The Interpreter undertakes, warrants and represents that it shall act in a manner that shall prevent them doing or failing to do any act or thing that contravenes any Applicable Law or requirement of a regulatory authority relating to anti-bribery and corruption or anti-money laundering, including having in place a gifts and entertainment policy requiring such persons not to undertake, offer, promise, give, authorise, request, accept or agree any Inducement (or to agree to do any of the foregoing).
• 7.5.The Interpreter agrees to notify Language Pal and confirm the same promptly in writing immediately upon discovering any instance where it has failed to comply with any provisions of this Clause 7.1.
• 7.6.Each party agrees to notify the other as soon as reasonably practicable upon becoming aware of any extortive solicitation, demand or other request for anything of value, by or on behalf of any person (including any Public Official) relating to the Agreement or its subject matter.
• 7.7.Each party shall hold harmless, indemnify and keep indemnified the other party and its successors, assigns, officers, employees and representatives against losses which it suffers or incurs in connection with a breach of Clause 7.1 and/or, in the case of the Interpreter, a breach of Clause 7.2. This shall not require a party to indemnify the party for the amount of any fine constituting a criminal penalty, to the extent that such indemnity would not be permitted by Applicable Law.
• 7.8.From time to time Language Pal may implement any additions or amendments to the requirements of this Agreement that Language Pal considers necessary or appropriate to comply with the requirements of, and implement appropriate checks, controls, processes and procedures in relation to, the UK Bribery Act 2010 or any other Applicable Law relating to anti-bribery and corruption or anti-money laundering.
• 7.9.Without prejudice to the parties' respective obligations to comply with Applicable Law, if the Interpreter receives a request to audit or for information, data, access and/or any other requirement, from any regulatory authority as contemplated by the Agreement:
• 7.10.the Interpreter shall promptly notify Language Pal in writing of such request;
• 7.11.if Language Pal considers that the relevant regulatory authority may be acting outside the scope of its lawful authority in making such request, Language Pal shall notify the Interpreter of the same and the parties shall promptly discuss and agree (acting reasonably) the relevant response to that regulatory authority, provided that if Language Pal wishes the Interpreter to cooperate with the request notwithstanding any considerations as to the scope of the regulatory authority's lawful authority, the Interpreter shall comply with all instructions of Language Pal in relation to such request (subject always to the provisions of this Agreement).

8.COMMUNICATION WITH OTHER USERS

• 8.1.You must not post your email address or other contact information on the Website, except in the "email" field of the signup form, at our request or as otherwise permitted by us on the Website.
• 8.2.Unless you have a prior relationship with a User, you must only communicate with Users via the Website, including by using the Project message board, inbox private messaging or chat facilities including Video Chat. Unless we provide a User's contact information through a feature or function available through the Website, you must not, and must not attempt to, communicate with other Users in respect of Projects through any other means such as email, telephone, Skype, ICQ, AIM, MSN Messenger, GTalk and Yahoo.

9.CONFIDENTIALITY

• 9.1.The Interpreter and the Client shall treat all information and documents provided by the other party as confidential, and they shall not disclose them to any unauthorised person. Should any of the Contracting Parties disclose or use the confidential information without authorization, it shall make restitution to the other party of everything it has received at the expense of the party in breach. In addition to the above and subject to these general conditions the injured party shall be entitled to claim damages caused to it by the unauthorised use of the confidential information.
• 9.2.The interpreter shall consider all information and materials associated with interpreting (which are not in the public domain) strictly confidential.

10.YOU AGREE AND CONFIRM:

• 10.1.That you will use the services provided by our website, its affiliates and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
• 10.2.You will provide authentic and true information in all instances where such information is requested of you. We reserve the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), we have the right in our sole discretion to reject the registration and debar you from using the Services of our website and / or other affiliated websites without prior intimation whatsoever.
• 10.3.That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
• 10.4.Your user data will be shared across the various websites of the Company and you can use the credentials of your account on this website to log in to the account on various websites of the Company.
• 10.5.It is possible that the other users (including unauthorised/unregistered users or "hackers") may post or transmit offensive or obscene materials on the Website and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of the website, and that the recipient may use such information to harass or injure you. We do not approve of such unauthorised uses, but by using the website you acknowledge and agree that we are not responsible for the use of any personal information that you publicly disclose or share with others on the website. Please carefully select the type of information that you publicly disclose or share with others on the Website.
• 10.6.You agree that you will not:
• 10.6.1.Restrict or inhibit any other user from using and enjoying the Interactive Features;
• 10.6.2.Post or transmit any unlawful, threatening, abusive, libellous, defamatory, obscene, vulgar, pornographic, profane, or indecent information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national, or international law;
• 10.6.3.Post or transmit any information, software, or other material which violates or infringes in the rights of others, including material which is an invasion of privacy or publicity rights or which is protected by copyright, trademark or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or right holder.
• 10.6.4.Post or transmit any information, software or other material which contains a virus or other harmful component;
• 10.6.5.Alter, damage or delete any Content or other communications that are not your own Content or to otherwise interfere with the ability of others to access our website
• 10.6.6.Disrupt the normal flow of communication in an Interactive Area;
• 10.6.7.Claim a relationship with or to speak for any business, association, institution or other organization for which you are not authorised to claim such a relationship;
• 10.6.8.Violate any operating rule, policy or guideline of your Internet access provider or online service.

11.YOU MAY NOT USE THE SITE FOR ANY OF THE FOLLOWING PURPOSES:

• 11.1.Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
• 11.2.Transmitting material that encourages conduct that constitutes a criminal offense, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
• 11.3.Interfering with any other person's use or enjoyment of the Site.
• 11.4.Breaching any applicable laws;
• 11.5.Interfering or disrupting networks or web sites connected to the Site.
• 11.6.Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
• 11.7.Without limiting other remedies, we may, in our sole discretion, limit, suspend, or terminate our services and user accounts, prohibit access to our sites, services, applications, and tools, and their content, delay or remove hosted content, and take technical and legal steps to keep users from using our sites, services, applications, or tools, if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our policies. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a period of months, or to modify or discontinue our site, services

12.MODIFICATION OF TERMS & CONDITIONS OF SERVICES:

• 12.1.We may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on our website. You should regularly review the Terms & Conditions on our website. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.
• 12.2.This website will not be liable for delays resulting from incomplete address. In such cases the customer will have to bear the reshipping charges.

13.REVIEWS, FEEDBACK, SUBMISSIONS:

• 13.1.All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to us on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the "Comments") shall be and remain our property. Such disclosure, submission or offer of any Comments shall constitute an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, we exclusively own all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. We will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way.
• 13.2.The reviews of your work whether good or bad will not be maintained in confidence and will be openly published on the website.

14.COPYRIGHT & TRADEMARK:

• 14.1.Our website, its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Language Pal ( http://www.language-pal.net) or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to us or third party suppliers. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of our website. You cannot modify, distribute or re-post anything on this website for any purpose.
• 14.2.Language Pal names and logos and all related product and service and our slogans are the trademarks or service marks of Language Pal. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorise anyone to use any name, logo or mark in any manner.
• 14.3.By posting pictures of yourself and logo of your company you grant us a non-exclusive license to use the logo and pictures of your company in order to promote and advertise your services.
• 14.4.All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of our website or its suppliers and protected by laws of United Kingdom.
• 14.5.The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks and/or other intellectual property owned, controlled or licensed by our website, one of its affiliates or by third parties who have licensed their materials to us and are protected by laws of United Kingdom. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of our website and is also protected by laws of United Kingdom.
• 14.6.If you learn of any unlawful material or activity on our website, or any material or activity that breaches this notice, please inform us. We respect the intellectual property rights of others and expect users of the Services to do the same. We will respond to notices of alleged copyright infringement that comply with applicable law and are promptly and properly provided to us. If you have a reason to believe that Your Content has been copied in a way that constitutes copyright infringement, please provide us with the following information:
• a)a physical or electronic signature of the copyright owner or a person authorised to act on their behalf;
• b)identification of the copyrighted work claimed to have been infringed;
• c)identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
• d)Your contact information, including your address, telephone number and an email address;
• e)a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law; and
• f)a statement that the information in the notification is accurate, and that You are authorised to act on behalf of the copyright owner.
• g)We have the right to remove the Content alleged to be infringing without prior notice, at our sole discretion, and without liability to you. In appropriate circumstances, we will also terminate a user’s account if we determine that the user is a repeat infringer.
• h)Notices regarding our website should be sent to: admin@language-pal.net (email address of our copyright agent to whom copyright infringement complaints can be filed).

15.INDEMNITY:

You agree to defend, indemnify and hold harmless our Company/website, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to our website or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this Agreement or arising out of your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Agreement.

16.TERMINATION:

• 16.1.Either Company or Interpreter may terminate this Agreement any time, for any reason, by providing a thirty (30) days' written notice to the other. The Interpreter will however pay the commission for the courses that the customers have subscribed through the website during the notice period of thirty (30) days.
• 16.2.The Company may immediately terminate this agreement in case of breach of any of the provision of this agreement by the Interpreter.
• 16.3.Company will, as soon as practicable following such termination (or notice thereof, if terminated by the Interpreter), remove the Interpreter from inclusion in the Company’s Website.
• 16.4.Any provisions of this Agreement that, in order to fulfil the purposes of such provisions, need to survive the termination or expiration of this Agreement, shall be deemed to survive for as long as necessary to fulfil such
• 16.5.REMOVAL OF PARTICIPATING INTERPRETER If, in Company’s sole opinion, the Interpreter ignores relevant and applicable laws and regulations relating to the Service, and/or Company’s guidelines on levels of service required of the Interpreter then Company shall be entitled to remove the Interpreter’s name, its list of services and its logo, from its website without liability to the Interpreter.

17.LIMITATION OF LIABILITY:

• 17.1.The Site is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Site.
• 17.2.It is expressly agreed by the Interpreter that the Company shall under no circumstances be liable or responsible for any loss, injury or damage to the Interpreter or any other party whomsoever, arising on account of any transaction under this Agreement.
• 17.3.The Interpreter agrees and acknowledges that it shall be solely liable for any claims, damages, allegation arising out of the services offered for sale through Company’s website and shall hold the Company harmless and indemnified against all such claims and damages. Further the Company shall not be liable for any claims, damages arising out of any negligence, misconduct or misrepresentation by the Interpreter or any of its representatives.
• 17.4.The Company under no circumstances shall be liable to the Interpreter for loss and/or anticipated loss of profits, or for any direct or indirect, incidental, consequential, special or exemplary damages arising from the subject matter of this Agreement, regardless of the type of claim and even if the Interpreter has been advised of the possibility of such damages, such as, but not limited to loss of revenue or anticipated profits or loss business, unless such loss or damages is proven by the Interpreter to have been deliberately caused by the Company.

18.GOVERNING LAWS AND JURISDICTION:

• 18.1.This User Agreement shall be construed in accord with the applicable laws of England regardless of your physical location. 18.2.The Courts at England situated shall have exclusive jurisdiction in any proceedings arising out of this agreement.

19.DISPUTE RESOLUTION:

• 19.1.DISPUTE BETWEEN YOU AND US: 19.1.1.In the interest of resolving disputes between you and us in the most expedient and cost effective manner, you and we agree that any and all disputes arising in connection with the Terms shall be resolved by binding arbitration. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. Our agreement to arbitrate disputes includes, but is not limited to all claims arising out of or relating to any aspect of the Terms, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, and regardless of whether the claims arise during or after the termination of the Terms. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THE TERMS, YOU AND WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
• 19.1.2.The seat of Arbitration shall be United Kingdom and the language used for arbitration shall be English.
• 19.1.3.The award of the arbitration shall be binding on both, you and us.
• 19.1.4.The suits which are impliedly or specifically barred by this agreement shall be opposed by us by pleading this agreement.
• 19.2.DISPUTE BETWEEN INTERPRETER AND CLIENT
• 19.2.1.In case of dispute between the Client/Customer and the Interpreter, the Company shall try to resolve the dispute the parties. The Company shall ask for such proofs and evidences and documents as might be required by the Company to ascertain the dispute and after careful analysis the Company shall provide its decision. The Parties shall have the right to approach appropriate courts without making the Company/the website a party to such suit and take any actions to enforce their legal right against each other.

20.SITE SECURITY:

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorised to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail-bombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. We will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from us on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

21.PRIVACY:

All Personal Information and User Generated Content provided to or displayed on the Site and Services are subject to our Privacy Statement.

22.NOTICE

• 22.1.By using the Site and Services, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the Site and Services.
• 22.2.You acknowledge that all contracts, notices, information and other communication we may provide electronically comply with any legal requirements that such documents are in writing.
• 22.3.Notice will be deemed received and properly served immediately when posted on the Site and Services, 24 hours after an email is sent, or 3 days after the date of posting any letter. As proof of service, it is sufficient that:
• a)For letters, the letter was properly addressed, stamped and placed in the post; and
• b)For emails, the email was sent to the specified email address.

23.LEGAL COMPLIANCE

• 23.1. In addition to this Agreement, you must familiarise yourself with, and comply with the Policies, domestic laws (including common law), state legislation, international laws, statutes, ordinances and regulations regarding your use of our services. Notwithstanding successful conclusion of a transaction you must ensure strict compliance with any particular formalities which, if not complied with, will either render a transaction void or unlawful.
• 23.2.You alone, and not we, are responsible for ensuring that the services and any other activities conducted on the website are lawful. You must ensure that they comply with all applicable laws in United Kingdom and all other countries.
• 23.3.You should comply with country and state regulations.

24.LINKS TO OTHER WEBSITES:

Links to third party Websites on this site are provided solely as a convenience to you. If you use these links, a new browser will be lodged to access linked Websites. We have not reviewed these third party Websites and does not control and is not responsible for any of these Websites or their content. We do not endorse or make any representations about them, or any information, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party Websites linked to this site, you do this entirely at your own risks.

25.NO WAIVER IMPLIED:

The failure of us to enforce at any time any of the provisions of these of Agreement, or the failure to require at any time performance by you of any of the provisions of these provisions, shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect the our right to enforce each and every such provision thereafter. The express waiver by us of any provision, condition or requirement of these provisions shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

26.SEVERABILITY:

Each Term shall be deemed to be severable. If any Term or portion thereof is found to be invalid or unenforceable, such invalidity or unenforceability shall in no way effect the validity or enforceability of any other Term.

27.ASSIGNMENT:

• 27.1.You will not assign any rights or delegate any obligations under these Terms, in whole or in part, by operation of law or otherwise, without obtaining our prior written consent, which may be withheld in our sole discretion.
• 27.2.We may assign our rights and delegate any of our obligations under these Terms, in whole or in part, without your consent. Any assignment or delegation in violation of the foregoing will be null and void. These Terms will be binding and inure to the benefit of each party’s permitted successors and assigns.

28.FORCE MAJEURE:

We shall be under no liability to you in respect of anything that, if not for this provision, would or might constitute a breach of these Terms, where this arises out of circumstances beyond our control, including but not limited to:

• (a)acts of god;
• (b)natural disasters;
• (c)sabotage;
• (d)accident;
• (e)riot;
• (f)shortage of supplies, equipment, and materials;
• (g)strikes and lockouts;
• (h)civil unrest;
• (i)Computer hacking; or
• (j)malicious damage.

29.DIGITAL SIGNATURE:

• 29.1.By using our services, you are deemed to have executed this Agreement electronically, effective on the date you register your Account and start using our services. Your Account registration constitutes an acknowledgement that you are able to electronically receive, download, and print this Agreement.
• 29.2.In connection with this Agreement, you may be entitled to receive certain records, such as contracts, notices, and communications, in writing. To facilitate your use of the website, you give us permission to provide these records to you electronically instead of in paper form.
• 29.3.By registering for an Account, you consent to electronically receive and access, via email, all records and notices for the services provided to you under this Agreement that we would otherwise be required to provide to you in paper form. However, we reserve the right, in our sole discretion, to communicate with you via the Postal Service and other third-party mail services using the address under which your account is registered. Your consent to receive records and notices electronically will remain in effect until you withdraw it. You may withdraw your consent to receive further records and notices electronically at any time by contacting Customer Support. If you withdraw your consent to receive such records and notices electronically, we will terminate your access to the Services, and you will no longer be able to use the Services. Any withdrawal of your consent to receive records and notices electronically will be effective only after we have a reasonable period of time to process your request for withdrawal. Please note that your withdrawal of consent to receive records and notices electronically will not apply to records and notices electronically provided by us to you before the withdrawal of your consent becomes effective.
• 29.4.In order to ensure that we are able to provide records and notices to you electronically, you must notify us of any change in your email address by updating your Account information on the website or by contacting Customer Support.

30.ENTIRE AGREEMENT:

These Terms collectively represent the entire agreement and understanding between you and us and supersede any other agreement or understanding (written, oral or implied) that you and we may have had. Any statement, inducement, promise, covenant or condition not expressly found either in these Terms shall be deemed as void.

31.CONTACT US:

For any further clarification of out Terms and Conditions, please write to us at admin@language-pal.net .

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